Our daughter Martha has been attending Magic Cottage since October last year and will soon have her last day as she transitions to kindy at St Francis Xavier Primary School.
I am emailing you to advise of the wonderful care and attention that has been given to Martha, and to us, by your Educators.
Martha was previously in a family daycare, or at home with parents/grandparents, and she was completely overwhelmed when she first started at Magic Cottage. Your team have shown an abundance of empathy, patience, care, understanding and support in helping her to become more comfortable being around so many other children. We have been impressed with the steps taken for each and every child to enjoy their experience at Magic Cottage.
As parents, we just want our little girl to be happy and to see her distress being managed with such love and understanding has meant more to us than I could ever put into words. Whilst all of the team have been simply amazing, we would especially like to mention Grace, Sophie, Jen and Laisa who Martha is very comfortable with and whom she speaks of frequently.
We will happily recommend (and have already) Magic Cottage to other families as the level of nurturing shown has been immense.
Thank you for creating and encouraging such a beautiful environment.
The staff were amazing with my children. I felt like they always went above and beyond for Trey and always made sure he had things to do that he was interested in- especially with his dinosaurs.
Just want to say a big thankyou to you all. It’s been wonderful to build our relationship/friendships up and we will always remember what you have done for us. Darlene
“My children have been in attendance with the Magic Cottage since 2005 and I can honestly say that I haven't had one complaint. I can go to work trust my children are properly taken care of. From the infant room clear through school age, I am totally satisfied with the staff, service and quality of the center. Our whole experience at Magic Cottage has been very positive. The entire staff at Magic Cottage are so positive and treat everyone with respect. You are greeted with a smile in the morning and the smell of warm food and greeted again with a smile when you return. A great place for children.” Lilly
"Steve and the team at Magic Cottage have looked after Charlie for 2 days per week since she was 12 months old, she is now 3 1/2 and has come to look on them as part of her family. On days when she is feeling a bit precious, the girls always stop to give her a hug and reassure her, so I can leave without worrying. There is a good balance of play and activities and Charlie loves the outside area. I know Charlie is in good hands with Sam, Casey, Tracey, Emma, Kirstyn, Brooke, Grayce and the other girls, who have her wellbeing and best interests at heart."
Our daughter has been going to Magic Cottage for 2.5 years now, during that time I have enjoyed the friendly care of the staff and have watched our daughter develop into a confident little girl. I think the care provided has given her skills to communicate with others (adults and children) and its great to see how happy she is to go there.
I am happy to recommend Magic Cottage to other parents and will be sending our next child there when the time comes.
My son Kallum has been a full-timer at Magic Cottage since he was about 2.5 months old. He loves attending and the carers are fantastic. I would highly recommend Magic Cottage!
Over the approx 2.5 years my child has been in care with Magic Cottage I have found it to be a place of continuing growth. They change the room environments often for the children to keep them interested in new play activities and they have added a great outdoor nature play environment which my child loves. If I have found myself unhappy with any situation at any time the staff are approachable and do try to solve any problems. The big thing I have found with any type of care is you must voice your concerns and also show gratitude for the people who take care of your little ones while you are away. Magic Cottage staff are always welcoming, friendly and you can tell they love the Kids.